Customer Service

Product Cases
All items are sold by case only. Most items are packed 6 items per case.

Shipping
All items are shipped FedEx Ground at our expense. You do not pay for shipping. Once you placed an order, you will receive an email containing your Order Summary, Order Number and FedEx Ground tracking number.

Returns
Returns are accepted within 14 days of receipt. Only full cases in good condition are accepted. We do not reimburse for return shipping costs.

Payment
Payments are made by credit card or by check. If you pay by check, your order will be held for processing until your check is received by us and cleared. Once your check clears, we will process and ship your order.

For general questions or inquiries please contact us:
By Mail: Keybrands International
16035 East Arrow Highway
Irwindale, CA. 91706-2049
By Phone: 626-337-5200
or Email: info@keybrands.com